On June 8, at the "Ingenuity·Intelligent Manufacturing·Improvement" 2017 Fosun Pharma Operation Management Annual Meeting held at Fosun Pharma’s headquarters, Fosun Pharma’s Operational Excellence Management (FOPEX) was officially launched!
Chen Qiyu, Chairman of Fosun Pharma, Wu Yifang, President and CEO of Fosun Pharma, Zhang Guohong, General Manager of the Safety, Quality and Environmental Supervision Department of Fosun Group, Wang Yao, Vice President of Fosun Pharma and Executive President of the Medical Technology Management Committee, Vice President of Fosun Pharma, Fosun Wen Deyong, Executive Vice President of Pharmaceutical Industry Corporation, jointly unveiled the launching ceremony, and together they lit up the LOGO of Fosun Pharma, which represents the excellent operation of Fosun Pharma-FOPEX.
The word FOPEX is taken from the abbreviation of Fo sun Pharma Op eration Ex cellence, which means Fosun Pharma's Operational Excellence.
Fosun Pharma's Operational Excellence (FOPEX) is an innovative management model dedicated to eliminating fluctuations, reducing waste, and pursuing higher quality, shorter cycle times, and lower costs. As a continuous improvement plan, FOPEX takes Lean Six Sigma as its core management philosophy and management tool, and emphasizes lean production and lean management. In the future, it is committed to cultivating more lean management talents and continuously improving operational efficiency, thereby improving the company’s products and services. Eventually achieve the goal of operational excellence.
In 2016, Fosun Pharma introduced lean six sigma management and conducted pilot projects in some member companies. The completed projects significantly improved production, yield, scrap rate, inventory amount and other important operating indicators. Through the practice of these projects, the role and charm are gradually manifested. This further strengthens Fosun Pharma's determination to take the road of lean management!
In 2017, Fosun Pharma established the Lean Six Sigma Management Committee (LSSC) and the promotion work group. Fosun Pharma’s chairman Chen Qiyu served as the director of LSSC, and co-chairman Yao Fang and president and CEO Wu Yifang served as deputy directors to ensure Lean Six Sigma from the organizational structure. The further implementation and development of management will promote the optimization of the processes of the headquarters and member companies, and continuously improve the efficiency and quality of operation management.
After the launch of Fosun Pharma's Operational Excellence (FOPEX), Fosun Pharma will continue to advance on the road of excellence and the pursuit of excellence, because there is no end to improvement! FOPEX is a journey not a target!
The 2017 Fosun Pharma’s Operation Management Annual Meeting held at the same time reviewed and summarized Fosun Pharma’s operation and management results in the areas of quality, production, engineering, and Lean Six Sigma in 2016, and proposed strategic directions and thoughts on future work. Conference invitations Guests from the government and the industry shared the domestic and international situation of drug regulation, the information architecture of pharmaceutical companies and intelligent manufacturing, and the excellent operation experience of foreign-funded companies. The relevant personnel of member companies shared relevant project management experience and results, allowing all participants to participate The relevant person in charge of the operation and management line of Fosun Pharma further clarified the focus and direction of future work. The meeting also put forward useful thoughts and pointed out the direction for Fosun Pharma's operational excellence in all aspects of FOPEX implementation.
At the FOPEX launching ceremony, Fosun Pharma’s FOPEX promotional video was released for the first time. Come and experience it!
In the pursuit of excellence, we have no end. Today, we have only taken a small step, but we are already on the way!
How does FOPEX do? See what the management said
At the launching ceremony, Chen Qiyu, Chairman of Fosun Pharma, Wu Yifang, President and CEO of Fosun Pharma, and Zhang Guohong, General Manager of Safety, Quality and Environmental Supervision Department of Fosun Group, delivered speeches respectively, putting forward requirements and prospects for Fosun Pharma’s lean management and lean Six Sigma , The following is a summary of his speech, to share with you.
To achieve the ultimate in lean management, continuously improve product competitiveness and service capabilities, and create greater value for customers
As an enterprise with continuous growth and lofty ideals, it is an innate duty of an enterprise to achieve the ultimate in products and services. For a sustainable company, the most important thing is that the products and services delivered to customers can reach the depths of their hearts and can always occupy the highest brand status in their minds. As an enterprise in the pharmaceutical industry, Fosun Pharma should have such a responsibility.
For companies, the most important thing is product quality. We need to think about how to systematically improve product quality and enhance environmental protection awareness. Environmental protection is actually part of quality, because when you deliver products to customers, you will also produce by-products that affect the environment, which may include toxic and harmful substances, polluted water, etc. Of course, besides quality, the competitiveness of an enterprise is cost. Lean management and Lean Six Sigma management are a process that allows enterprises to continuously optimize. This optimization is to improve quality, reduce costs, and increase output.
If an enterprise continues to integrate the spirit of operational excellence throughout R&D, manufacturing, after-sales service, customer service and other links, coupled with organizational innovation capabilities, it will definitely be able to enhance its competitiveness and become an excellent enterprise. .
Fosun Pharma's vision is "committed to becoming a first-class enterprise in the global mainstream medical and health market". There are many indicators to become a world-class enterprise, including financial indicators, performance indicators, and so on. However, there is one indicator that is also very important, and that is the ability to update and iterate quickly. Why do the products delivered to customers by many excellent Internet companies usually have a good customer experience? The place where Internet companies win lies in rapid iteration, which reflects the process of enterprise lean management.
Fosun Pharma and Fosun Group have many different businesses all over the world. In the process of company development, we must think about how to unify management? We hope to use a lean management system to systematically optimize the work process, including reducing inventory turnover days, reducing customer complaints, reducing patient waiting time, etc., so that the company can continue to evolve, evolve, and evolve, and ultimately enhance product competitiveness and services Ability to create greater value for customers.
In the process of implementing lean management, we must stimulate the motivation of all employees, measure, evaluate, and motivate, and summarize and refine this set of tools for continuous accumulation and delivery. The products delivered to customers by Fosun Group and Fosun Pharma, whether tangible or intangible, can reassure customers. This is the most important thing. I hope that through our efforts, the company can become one of the most outstanding companies in China in lean management in the future. This means that the products we deliver are the best, our service is the highest customer satisfaction, our quality and Cost is the most competitive.
In addition, the medical service sector of Fosun Pharma will also accelerate lean management. We have done a good job in both R&D and manufacturing and medical services, taking the lead in becoming a leader in lean management and enhancing the brand influence of Fosun Pharma. I hope you can actively participate, actively perform, and achieve the ultimate in the process of formal and comprehensive promotion of the lean management work!
Let Lean Six Sigma win the hearts of the people and become a work habit
I hope Lean Six Sigma can become the most basic work habit of employees. We are going to grasp Lean Six Sigma, not to grasp the form. The purpose is to make Lean Six Sigma deeply rooted in the hearts of the people and let employees cultivate Lean Six Sigma into a habit, so as to continuously improve work efficiency, optimize customer service, and continuously improve customer satisfaction.
We want to have excellent operation and lean management with company characteristics, we must have our own personality, rather than copy the experience of other companies. I hope that in the future, Fosun Pharma employees can continue to improve spontaneously and make Lean Six Sigma a daily behavior. I also hope that outstanding member companies will set an example and work together with other member companies to achieve excellent operations.
Continue to promote Lean Six Sigma and strive to become a world-class enterprise
Today is the launch ceremony of Fosun Pharma's Operational Excellence (FOPEX). Excellence refers to excellence. Operation includes production, engineering, EHS, lean management, quality and other elements. The operation of an enterprise must reach an excellent, even world-class level, which means that these elements included in the operation must also reach the world-class level, so the pressure on operation and management is great. I believe that first-class management creates first-class efficiency, and first-class culture creates a first-class image. Fosun Pharma's launch of operational excellence management marks the company's continued advancement towards a world-class enterprise.
The implementation of lean management and lean six sigma in the enterprise can reduce costs, reduce waste, optimize production, and optimize processes. How to implement Lean Six Sigma work? I think the evaluation criteria of Lean Six Sigma work are divided into two parts. The first is the degree of participation of the company, that is, the depth, breadth and participation of the company in implementing Lean Six Sigma, forming a scoring system, 1-5 points; second, the lean management project The benefits and results are scored. Quantitative evaluation standards can allow companies to make vertical and horizontal comparisons, thereby reflecting the company's six sigma management level, and linking with the company's management and employees' KPIs. This is also a common implementation method for world-class companies.
The employees of world-class companies have a characteristic, that is, they have the courage to face challenges, are good at facing challenges, and solve them properly. I hope that we all have the quality, courage and ability to continue to promote Lean Six Sigma management and work together for the company to become a world-class enterprise.